Técnico/a De Automoción Centro De Servicios De Automoción Sevilla

MAPFRE ESPAÑA

Sevilla, Andalusia, ES
On-site
Customer reception of damaged vehicles
Vehicle delivery and replacement
Damage assessment and repairability study
The main mission is customer service, receiving vehicles damaged by accidents, and delivering repaired vehicles

Job Summary

  • The main mission is customer service, receiving vehicles damaged by accidents, and delivering repaired vehicles.
  • Responsibilities include assessing vehicle reparability, fostering fraud detection, and managing the courtesy vehicle fleet.
  • Tasks involve inspecting vehicles for damage, managing customer payments, and explaining rental contracts and repair invoices.

Matching Summary

The main mission is customer service, receiving vehicles damaged by accidents, and delivering repaired vehicles.

Skills & Requirements

Must-have

  • Customer reception of damaged vehicles
  • Vehicle delivery and replacement
  • Damage assessment and repairability study
  • Customer payment management
  • Handling of replacement vehicles

Nice-to-have

  • Proactive fraud detection
  • Maintaining courtesy vehicle fleet
  • Customer satisfaction focus

Key Requirements

  • FP Grado Superior en Automoción
  • FP Grado Medio en Carrocería o Pintura
  • Basic knowledge of bodywork damage valuation programs
  • Basic Excel skills
  • Intermediate Outlook skills
  • Driving license B2
  • Experience as a workshop receptionist or car dealership
  • Experience in telephone management and customer service

Work Rights

Not specified

Tailored Resume

Cover Letter