The Account Manager IV position at Case Law Reporter focuses on post-sale relationship management, client retention, and revenue growth within Kenya's legal sector. The ideal candidate will have a strong background in B2B account management, particularly in SaaS or legal tech, and must possess excellent relationship management and analytical skills
Job Summary
The Key Account Manager is responsible for post-sale relationship management, focusing on client retention, upsell growth, and contract renewals across Kenya's law firms, corporates, and public sector clients.
The role requires maintaining accurate CRM data, monitoring contract expiry dates, and implementing structured renewal processes to reduce attrition.
Candidates must have a minimum of 3 years in B2B account management or customer success, ideally within SaaS, legal tech, or compliance solutions.
Matching Summary
Match Score: 85
The Account Manager IV position at Case Law Reporter focuses on post-sale relationship management, client retention, and revenue growth within Kenya's legal sector. The ideal candidate will have a strong background in B2B account management, particularly in SaaS or legal tech, and must possess excellent relationship management and analytical skills.