Specialist - Insurance Policy Member Maintenance (hk Region)

AIA Australia

Hong Kong, HK
Not specified (assume hybrid as the role is in hong kong but does not specify remote or onsite).
Process member enrolment and terminations
Handle email correspondence with clients
Meet quality and productivity benchmarks
AIA Australia is seeking a Specialist for Insurance Policy Member Maintenance in Hong Kong. The role involves processing new business, handling member enrolments, and ensuring quality and efficiency in client management

Job Summary

  • The role involves processing new business, renewals, and change requests for group policy holders according to stipulated benchmarks.
  • Candidates must ensure personal quality, productivity, turnaround time, and attendance benchmarks are met while handling client correspondence.
  • The position offers an opportunity to assist in reviewing procedures to enhance controls and lead projects as a module owner.

Matching Summary

Match Score: 75

AIA Australia is seeking a Specialist for Insurance Policy Member Maintenance in Hong Kong. The role involves processing new business, handling member enrolments, and ensuring quality and efficiency in client management.

Skills & Requirements

Must-have

  • Process member enrolment and terminations
  • Handle email correspondence with clients
  • Meet quality and productivity benchmarks
  • Review necessary documents for accuracy
  • Identify and resolve operational errors

Nice-to-have

  • Lead projects as module owner
  • Enhance controls and efficiency
  • Diagnose and prevent delays
  • Support business requirements ad hoc

Key Requirements

  • Ability to meet strict turnaround time benchmarks
  • Experience with document review and error diagnosis
  • Strong attention to detail for quality checking

Work Rights

Not specified

Tailored Resume

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