Customer Banking Specialist - Lakes Entrance

CBA New Digital Businesses Pty

Lakes Entrance, VIC, Australia
**
Exceptional customer service
Financial services experience
Clear articulation of financial terms
** CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Lakes Entrance branch, a role focused on delivering exceptional customer service in a retail banking environment. The successful candidate will engage with customers about their banking needs, provide support for inquiries and applications, and promote financial wellbeing. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi Channel Branches, assisting customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 75

** CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Lakes Entrance branch, a role focused on delivering exceptional customer service in a retail banking environment. The successful candidate will engage with customers about their banking needs, provide support for inquiries and applications, and promote financial wellbeing. **

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • Clear articulation of financial terms
  • Problem-solving
  • Holistic customer solutions

Nice-to-have

  • Retail or hospitality experience
  • Integrity
  • Customer-centric approach
  • Interest in career growth

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy, commercial and driven retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

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