Ops Support Specialist

Workforcity

Knowledge on chargeback cycle
Proficient in microsoft office
Working knowledge of pega functionality
The Ops Support Specialist is responsible for providing essential operations support services

Job Summary

  • The Ops Support Specialist is responsible for providing essential operations support services.
  • This role involves resolving customer inquiries and supervising escalated issues.
  • Candidates should be flexible for various shift timings, including weekends.

Matching Summary

The Ops Support Specialist is responsible for providing essential operations support services.

Skills & Requirements

Must-have

  • knowledge on chargeback cycle
  • proficient in Microsoft Office
  • working knowledge of Pega functionality

Nice-to-have

  • ability to work unsupervised
  • demonstrated analytical skills
  • clear written and verbal communication

Key Requirements

  • 2-4 years of relevant experience
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter