Planning And Strategy Member (planning Duties Concerning Customer Satisfaction Improvement)- Energy Division

Rakuten

Tokyo, Japan
Customer satisfaction enhancement
Experience in planning and strategy
Data analysis and research
Rakuten aims to become the No. 1 new electric power company by providing a safe and affordable experience

Job Summary

  • Rakuten aims to become the No. 1 new electric power company by providing a safe and affordable experience.
  • The role involves conducting research and planning to improve customer satisfaction and reduce churn rate.
  • The team consists of mid-career hires with diverse backgrounds, fostering a collaborative environment.

Matching Summary

Rakuten aims to become the No. 1 new electric power company by providing a safe and affordable experience.

Skills & Requirements

Must-have

  • Customer satisfaction enhancement
  • Experience in planning and strategy
  • Data analysis and research

Nice-to-have

  • Background in healthcare IT
  • B2B PMO experience
  • Business level English

Key Requirements

  • Work experience in customer satisfaction
  • Experience with BI tools
  • Fluent in Japanese

Work Rights

Not specified

Tailored Resume

Cover Letter