Customer Success Specialist

Calahealth

Remote
$68,000 - $93,000; not specified; robust benefits ...
Remote
Product support for patients and clinicians
Product training for patients
Customer relationship management software proficiency
The Customer Success Specialist will act as a professional representative of our organization to users of Cala Health products and services

Job Summary

  • The Customer Success Specialist will act as a professional representative of our organization to users of Cala Health products and services.
  • This role involves working closely with customers to understand their needs, provide training and support for our patients, and ensure maximum value for our products.
  • Cala Health believes our success is based on diversity of people, teams and thinking.

Matching Summary

The Customer Success Specialist will act as a professional representative of our organization to users of Cala Health products and services.

Salary

$68,000 - $93,000; Not specified; Robust benefits package

Skills & Requirements

Must-have

  • product support for patients and clinicians
  • product training for patients
  • customer relationship management software proficiency

Nice-to-have

  • voice of the customer
  • support new business models
  • develop and refine messaging

Key Requirements

  • Bachelor’s degree or higher
  • 3+ years medical device or healthcare experience
  • Currently authorized to work in the United States

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter