Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters regarding terms of payment
Job Summary
Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters regarding terms of payment.
Handles and collects transactional and strategic accounts/customers, calling, emailing, or faxing customers about their accounts and past due invoices.
Creates necessary reports for management and counterparts, assists cash application group, maintains customer account information, documents collection activities, and negotiates payment issues.
Matching Summary
Reviews delinquent accounts and sends form letters and statements to customers regarding payment, composing and following up with collection and adjustment letters regarding terms of payment.
Skills & Requirements
Must-have
Review delinquent accounts
Process remittances
Handle payment issues
Account reconciliation
Night shift work
Nice-to-have
Foreign language knowledge
Team player
Interpersonal skills
Key Requirements
Bachelor's degree in Business, Finance or Accounting
Minimum one (1) year experience in credit & collection