SAFRAN LANDING SYSTEMS SERVICES SINGAPORE PTE. LTD.
Singapore, Singapore
Not specified
Customer interface for production requirements
Resolve production workflow stoppages
Process customer repair orders
Safran Landing Systems Services Singapore is seeking a Commercial Customer Service Executive to manage customer interactions related to production and repair orders. The ideal candidate should have experience in customer service, particularly within the Maintenance, Repair, and Overhaul (MRO) sector
Job Summary
The role involves serving as the primary customer interface for production requirements and progress reporting.
Responsibilities include handling administrative functions such as creating, maintaining, and processing customer repair orders.
Candidates must be able to prepare repair and overhaul quotations while liaising with customers on acceptance and invoicing.
Matching Summary
Match Score: 75
Safran Landing Systems Services Singapore is seeking a Commercial Customer Service Executive to manage customer interactions related to production and repair orders. The ideal candidate should have experience in customer service, particularly within the Maintenance, Repair, and Overhaul (MRO) sector.
Skills & Requirements
Must-have
Customer interface for production requirements
Resolve production workflow stoppages
Process customer repair orders
Update contract summary database
Prepare repair overhaul quotations
Nice-to-have
MRO customer service experience
Manage customer expectations and satisfaction
Coordinate site visits and table inspections
Backup support for other executives
Key Requirements
Minimum Diploma in Business Administration, Marketing, Engineering or relevant course