Guest Relationship Executive

JLL

Noida, UP, India
**
Help desk operations experience
Strong administration skills
Customer service focus
** JLL is seeking a Guest Relationship Executive in Noida, India, to provide help desk services, manage service requests, and ensure customer satisfaction. The ideal candidate should have experience in help desk operations, strong administrative skills, and a focus on customer service, while contributing to a collaborative team environment. **

Job Summary

  • The role involves providing Help Desk services and managing service requests in accordance with company policies.
  • Candidates will be responsible for generating work orders, assigning service providers, and ensuring timely closure of requests.
  • The position requires active participation in emergency evacuation procedures and health and safety reviews.

Matching Summary

Match Score: 75

** JLL is seeking a Guest Relationship Executive in Noida, India, to provide help desk services, manage service requests, and ensure customer satisfaction. The ideal candidate should have experience in help desk operations, strong administrative skills, and a focus on customer service, while contributing to a collaborative team environment. **

Skills & Requirements

Must-have

  • Help Desk operations experience
  • Strong administration skills
  • Customer service focus
  • PC literacy and system management
  • Occupational safety knowledge

Nice-to-have

  • Continuous improvement initiatives
  • Client reporting experience
  • Statistical call analysis
  • Team collaboration skills

Key Requirements

  • 2-3 years experience in Help Desk management
  • Graduate degree in any discipline
  • Proven ability to function as part of a team

Work Rights

Not specified

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