Client Care Manager, Calgary Animal Referral & Emergency Centre
White Mountain Animal Hospital
Calgary, AB, Canada
Competitive wages; not specified; annual uniform a...
Excellent verbal and written communication skills
Ability to work efficiently independently and with team
Experience in training and orientation for new members
The Client Care Supervisor will support and direct the Client Care team in a professional and kind manner while recognizing responsibilities involved in responding to client and co-worker questions
Job Summary
The Client Care Supervisor will support and direct the Client Care team in a professional and kind manner while recognizing responsibilities involved in responding to client and co-worker questions.
This role involves training new team members, creating equitable schedules, coordinating vacation coverage, and assisting in performance management.
The hospital offers competitive wages, a medical library with over 2000 journals, and opportunities for career development including a Veterinary Technician scholarship.
Matching Summary
The Client Care Supervisor will support and direct the Client Care team in a professional and kind manner while recognizing responsibilities involved in responding to client and co-worker questions.
Salary
Competitive wages; Not specified; Annual uniform allowance, pet discounts, wellness apps
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Ability to work efficiently independently and with team
Experience in training and orientation for new members
Nice-to-have
Positive hospital image promotion
Equitable schedule creation
Cross-training within hospital departments
Supportive and kind leadership style
Key Requirements
Full-time employment commitment
Contract duration of 6 months with extension possibility