Workday is seeking a Customer Success Manager in Costa Rica to engage with a diverse portfolio of clients, ensuring they achieve maximum value from Workday's products through effective customer engagement strategies. The role focuses on empowering customers to utilize self-service resources and requires a strong background in customer-facing roles, particularly in managing high volumes of accounts
Job Summary
Workday Customer Success ensures our customers achieve maximum value from Workday by providing outstanding experiences across the customer lifecycle.
The Scaled Customer Success Manager engages a large portfolio of customers to ensure they derive value throughout their Workday journey with a focus on efficiency and broad impact.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 85
Workday is seeking a Customer Success Manager in Costa Rica to engage with a diverse portfolio of clients, ensuring they achieve maximum value from Workday's products through effective customer engagement strategies. The role focuses on empowering customers to utilize self-service resources and requires a strong background in customer-facing roles, particularly in managing high volumes of accounts.
Skills & Requirements
Must-have
Customer Success Manager
high-volume portfolio management
reactive engagement
low-touch strategies
CRM and customer success platforms
Nice-to-have
curious minds
courageous collaborators
sun-drenched optimism
functional domain expertise with Financials
Key Requirements
Minimum of 5 years in a customer-facing role
Experience managing a high volume of accounts
Experience with CRM and customer success platforms