Customer Service - Donor Support Technician

CSL Ltd

Nashville, TN, United States
Prepare donor area and equipment for pheresis
Monitor pheresis process and respond to alarms
Record incidents using personal digital assistant
The role involves preparing donors and equipment for the pheresis process while monitoring the procedure for any adverse reactions

Job Summary

  • The role involves preparing donors and equipment for the pheresis process while monitoring the procedure for any adverse reactions.
  • Employees must use a Personal Digital Assistant to accurately record machine alerts, volume variances, and donor events.
  • CSL Plasma operates one of the world's largest plasma donation networks dedicated to manufacturing lifesaving therapies.

Matching Summary

The role involves preparing donors and equipment for the pheresis process while monitoring the procedure for any adverse reactions.

Skills & Requirements

Must-have

  • Prepare donor area and equipment for pheresis
  • Monitor pheresis process and respond to alarms
  • Record incidents using Personal Digital Assistant
  • Maintain confidentiality of donor information
  • Follow Health Safety and OSHA policies

Nice-to-have

  • Bilingual skills may be required
  • Cross-trained in other areas
  • Experience in medical or health provider environment

Key Requirements

  • High school diploma or equivalent
  • Minimum 3 months work experience in medical environment
  • Ability to perform basic math calculations

Work Rights

Not specified

Tailored Resume

Cover Letter