KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research
Job Summary
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research.
The Customer Support Engineer will be formally trained at award-winning centers and will be responsible for supporting, diagnosing, and repairing highly complex equipment at customer sites.
KLA offers a competitive, family friendly total rewards package and is committed to an inclusive environment and equal opportunity employment.
Matching Summary
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and research.
Skills & Requirements
Must-have
Troubleshooting complex capital equipment
Customer service in cleanroom environment
Technical support for ADE tool
Proactive communication with customers
Documentation and reporting of service activity
Collaboration with product support teams
Nice-to-have
Experience in semiconductor or related industries
Hands-on learning and problem solving
Strong interpersonal communication skills
Unix software management skills
Empathetic customer engagement
Ability to work under pressure
Key Requirements
Bachelor's degree
Native or proficient Japanese (JLPT N1) and English