Reservation Agent

Sofitel Sydney Wentworth

Lagoi, Indonesia
On-site
Strong communication skills
Strong customer service skills
Professional appearance
Handle all reservation inquiries via phone, email, online platforms, and other communication channels

Job Summary

  • Handle all reservation inquiries via phone, email, online platforms, and other communication channels.
  • Process room bookings accurately in the reservation system in accordance with hotel policies.
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.

Matching Summary

Handle all reservation inquiries via phone, email, online platforms, and other communication channels.

Skills & Requirements

Must-have

  • Strong communication skills
  • Strong customer service skills
  • Professional appearance
  • Positive service attitude

Nice-to-have

  • Ability to challenge the norm
  • Creative and rewarding environment
  • Passionate about hospitality experiences
  • Exploring new locations

Key Requirements

  • 1-2 years of experience in reservations, front office, or customer service
  • Experience in a 4- or 5-star hotel preferred
  • Detail-oriented with strong organizational abilities

Work Rights

Not specified

Tailored Resume

Cover Letter