Staff Tech, Customer Svc

Real Time Executives Inc

Taanuan City, Philippines
Hybrid
Bachelor's degree or 6 years experience
Resolve customer complaints and problems
Manage oe orders for commercial seating
This role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture at a leading aerospace company

Job Summary

  • This role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture at a leading aerospace company.
  • The position requires digesting large amounts of data quickly and resolving customer issues from initiation to closure using CRM and ERP systems.
  • Candidates must adhere to all EHS practices and standards while ensuring timely communication with supply chain and quality stakeholders.

Matching Summary

This role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture at a leading aerospace company.

Skills & Requirements

Must-have

  • Bachelor's degree or 6 years experience
  • Resolve customer complaints and problems
  • Manage OE orders for Commercial Seating
  • Process issues using CRM and ERP systems
  • Verify order details like part numbers and pricing

Nice-to-have

  • Experience in aerospace or manufacturing industry
  • SAP and Salesforce software proficiency
  • Reporting, database manipulation, and VBA skills
  • Ability to manage time-sensitive high-pressure situations
  • Participation in continuous improvement initiatives

Key Requirements

  • Bachelor's Degree OR 6 years relevant experience
  • Proficiency in MS Outlook, Excel, PowerPoint, Word
  • Strong numerical, written, and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter