The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts
Job Summary
The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts.
Serve as a primary point of contact for customer service inquiries related to sales activities, orders, and account needs.
Maintain and update CRM entries, ensuring opportunities, client notes, and follow‑up actions are correctly logged and current.
Matching Summary
The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts.
Skills & Requirements
Must-have
Client Support
Sales Process Support
CRM maintenance
English fluency
Proactive problem-solver
Organized and detail-oriented
Nice-to-have
Collaboration with Account Managers
Client relationship activities
Leverage client insights
Key Requirements
Experience in customer service, client support, sales operations, sales coordination, or project coordination