Director Of Fairmont Gold (full-time)

Sofitel Sydney Wentworth

Ottawa, Canada
Base: $72,000-$76,000; bonus/equity: not specified...
On-site
Four years hotel concierge or front office experience
Previous managerial capacity in hospitality
Operational knowledge of opera property manager system
The Director of Fairmont Gold is responsible for ensuring the highest levels of service excellence and financial performance while leading a dynamic team

Job Summary

  • The Director of Fairmont Gold is responsible for ensuring the highest levels of service excellence and financial performance while leading a dynamic team.
  • Candidates will manage all aspects of guest satisfaction, revenue strategies, and operational costs including monthly profit and loss statements.
  • The role offers a comprehensive benefits package including food and beverage discounts, learning programs, and extended health coverage.

Matching Summary

The Director of Fairmont Gold is responsible for ensuring the highest levels of service excellence and financial performance while leading a dynamic team.

Salary

Base: $72,000-$76,000; Bonus/Equity: Not specified; Benefits: Comprehensive extended health, 50% F&B discount, Accor worldwide rates

Skills & Requirements

Must-have

  • Four years hotel concierge or front office experience
  • Previous managerial capacity in hospitality
  • Operational knowledge of Opera Property Manager system
  • Strong leadership and coaching abilities
  • Ability to balance guest service with profitability

Nice-to-have

  • Bilingual French and English proficiency
  • Active member of Les Clefs D'Or
  • Degree or Diploma in Hospitality Management
  • Experience with Microsoft software applications
  • Commitment to corporate social responsibility

Key Requirements

  • Minimum four years of 4 Diamond Hotel Concierge or Front Office experience
  • Proven experience in a managerial capacity
  • Proficiency in Opera Property Manager software
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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