Program Lead - Hr Transformation (itsm)

Austin Health

Heidelberg, Victoria, Australia
On-site
Program management of hr transformation
Atlassian jira service management expertise
Confluence knowledge management
Austin Health is a major provider of tertiary health services and education with a diverse and collaborative workforce focused on helping people live healthy and fulfilled lives

Job Summary

  • Austin Health is a major provider of tertiary health services and education with a diverse and collaborative workforce focused on helping people live healthy and fulfilled lives.
  • The HR Transformation Program Lead will drive the end-to-end delivery of a foundational HR Service Delivery Transformation Program, leading a small team and engaging cross-functional stakeholders to implement key initiatives.
  • Employees benefit from generous salary packaging, wellness initiatives, onsite childcare, mentoring, and career development opportunities within a culturally inclusive environment.

Matching Summary

Austin Health is a major provider of tertiary health services and education with a diverse and collaborative workforce focused on helping people live healthy and fulfilled lives.

Skills & Requirements

Must-have

  • Program management of HR transformation
  • Atlassian JIRA Service Management expertise
  • Confluence knowledge management
  • Lean and agile methodologies
  • Stakeholder engagement and change management
  • Cross-functional team leadership

Nice-to-have

  • Passion for building organisational systems
  • Ability to work autonomously in ambiguity
  • Experience with service improvement initiatives
  • Strong negotiation and influencing skills

Key Requirements

  • 5+ years project or program management experience
  • Proven track record in service improvement or transformation
  • Hands-on experience configuring JIRA Service Management
  • Experience with Confluence space design and governance
  • Practical knowledge of Scrum, Lean, or Six Sigma
  • Change management expertise
  • Ability to pass National Police Check and Working with Children Check

Work Rights

Not specified

Tailored Resume

Cover Letter