Senior Manager It-service & Prozessmanagement (all Genders)

Adesso Group

Aachen, Deutschland
On-site
It-servicemanagement
It-prozessmanagement
Change management
As a Competence Center Lead, you will hold a diverse role combining management, thematic, and project work within IT-Service and Process Management

Job Summary

  • As a Competence Center Lead, you will hold a diverse role combining management, thematic, and project work within IT-Service and Process Management.
  • You will be responsible for the professional and disciplinary leadership of a consulting team focused on IT Service and Process Management, developing innovative consulting offers.
  • The role involves supporting clients in designing, building, and orchestrating sustainable IT services and processes by bridging customer requirements, team experience, and new technology.

Matching Summary

As a Competence Center Lead, you will hold a diverse role combining management, thematic, and project work within IT-Service and Process Management.

Skills & Requirements

Must-have

  • IT-Servicemanagement
  • IT-Prozessmanagement
  • Change Management
  • IT-Governance
  • Regulatorik
  • Requirement Engineering
  • Business Prozess Management

Nice-to-have

  • unternehmerisches Denken
  • professionelles Auftreten
  • Kommunikationsstärke
  • KI-Expertise

Key Requirements

  • langjährige Berufserfahrung im IT-Consulting
  • Führungserfahrung im IT-Servicemanagement
  • Erfahrung in der Leitung von Kundenprojekten
  • Kenntnisse gängiger Standards (PMP, PRINCE2, SCRUM, ITIL, COBIT)
  • fundierte Kenntnisse in Regulatorik
  • fundierte Kenntnisse im Requirement Engineering
  • fundierte Kenntnisse im Business Prozess Management

Work Rights

Not specified

Tailored Resume

Cover Letter