Customer Service Representative

Bay Point Resort

Biloxi, MS, United States
Answer incoming customer service calls
Maintain current knowledge of services
Respond to customer needs efficiently
The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts

Job Summary

  • The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
  • Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
  • In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Matching Summary

The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.

Skills & Requirements

Must-have

  • Answer incoming customer service calls
  • Maintain current knowledge of services
  • Respond to customer needs efficiently
  • Navigate multiple computer systems

Nice-to-have

  • Culture of recognition
  • Reputation for excellence
  • Dedication to exceptional service

Key Requirements

  • High school diploma or equivalent
  • 1+ years call center experience

Work Rights

Not specified

Tailored Resume

Cover Letter