Customer Experience Associate

TD Bank

Mission, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
On-site
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns
TD Bank is seeking a Customer Experience Associate for their Mission, British Columbia location. The role focuses on delivering exceptional customer service by processing transactions and understanding customer needs while promoting banking solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package that reflects investments in colleagues' well-being.

Matching Summary

Match Score: 85

TD Bank is seeking a Customer Experience Associate for their Mission, British Columbia location. The role focuses on delivering exceptional customer service by processing transactions and understanding customer needs while promoting banking solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Resolve customer concerns
  • Promote banking solutions

Nice-to-have

  • Build positive work environment
  • Deliver quality customer experiences
  • Recommend operational improvements

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Ability to exercise initiative and be accurate and detail oriented

Work Rights

Not specified

Tailored Resume

Cover Letter