Customer Care Coordinator

Clayton Inc

Waco, TX, United States
Manage large numbers of incoming calls
Handle customer complaints and provide solutions
Keep records of customer interactions
Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members

Job Summary

  • Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.
  • The Customer Care Coordinator is responsible for ensuring that our customer's experience is positive and timely by answering calls, prioritizing service needs, and entering data in an organized and purposeful manner.
  • Full-time team members have the flexibility to create their own health, dental, and vision benefits package, and Clayton provides competitive 401K programs with company matching.

Matching Summary

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

Skills & Requirements

Must-have

  • Manage large numbers of incoming calls
  • Handle customer complaints and provide solutions
  • Keep records of customer interactions
  • Coordinate service requirements
  • Maintain physical and electronic records

Nice-to-have

  • Values-driven team member
  • Passionate and positive attitude
  • Eager to learn
  • Encouraging culture
  • Holistic wellness programs

Key Requirements

  • Minimum 2 years of related experience
  • Proficient in AS-400 and MS Office Products
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter