Image Review Specialist

ferromallas.es

Not specified; not specified; highly competitive i...
Manage image review staff schedules
Monitor queue movements daily
Resolve escalations efficiently
The Image Review Supervisor is responsible for managing staff schedules, training, and ensuring optimal performance metrics are met

Job Summary

  • The Image Review Supervisor is responsible for managing staff schedules, training, and ensuring optimal performance metrics are met.
  • Key operational duties include monitoring image queues, resolving escalations, and overseeing the clearing of various transaction queues.
  • The company offers competitive insurance benefits, Paid Time Off, and a matching 401(k) program to support employee growth.

Matching Summary

The Image Review Supervisor is responsible for managing staff schedules, training, and ensuring optimal performance metrics are met.

Salary

Not specified; Not specified; Highly competitive insurance benefits, Paid Time Off, and matching 401(k)

Skills & Requirements

Must-have

  • Manage image review staff schedules
  • Monitor queue movements daily
  • Resolve escalations efficiently
  • Conduct risk assessments for safety
  • Produce month-end data reports

Nice-to-have

  • Motivate team members effectively
  • Implement innovative processes
  • Work in fast-paced environment
  • Demonstrate strong interpersonal skills
  • Resolve conflicts professionally

Key Requirements

  • 1 to 2 years prior experience preferred
  • Toll collection background preferred
  • Proficiency in Microsoft Excel required
  • Strong analytical and reconciliation skills

Work Rights

Not specified

Tailored Resume

Cover Letter