International Intake Specialist

Mass General Brigham

Somerville, MA, United States
Base: $23.34 - $33.37phly; bonus/equity: not speci...
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Initial point of contact for patients
Handle sensitive information confidentially
Maintain and update crm database
** Mass General Brigham is seeking an International Intake Specialist for their Somerville, MA location, responsible for patient intake and operational support. The role requires strong customer service skills, organizational abilities, and at least two years of relevant experience in a healthcare or business environment. **

Job Summary

  • Serves as the initial point of contact for patients who call, email, or visit in person, assessing and handling requests to the appropriate team member.
  • Responsible for patient enrollment into the Concierge Medicine and Executive Health practices, and maintaining and updating the CRM database (Salesforce).
  • Handles sensitive information in a confidential, professional manner and performs other duties or special projects as assigned.

Matching Summary

Match Score: 75

** Mass General Brigham is seeking an International Intake Specialist for their Somerville, MA location, responsible for patient intake and operational support. The role requires strong customer service skills, organizational abilities, and at least two years of relevant experience in a healthcare or business environment. **

Salary

Base: $23.34 - $33.37/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Initial point of contact for patients
  • Handle sensitive information confidentially
  • Maintain and update CRM database
  • Register patients in EPIC system

Nice-to-have

  • Provide exceptional patient experience
  • Collaborate with clinical colleagues
  • Perform well under pressure

Key Requirements

  • High School Diploma or Equivalent required
  • 2+ years of related experience in a health care or business environment required
  • Bachelor's Degree Related Field of Study preferred

Work Rights

Not specified

Tailored Resume

Cover Letter