Campaign Operation Manager

SAMSUNG SDS ASIA PACIFIC PTE. LTD.

Singapore
**
Handle service requests for partners
Support technical troubleshooting
Analyze device logs and issues
** SAMSUNG SDS ASIA PACIFIC PTE. LTD. is seeking a Campaign Operation Manager in Singapore to support technical troubleshooting and service requests, primarily within the financial and insurance sectors. The ideal candidate should possess a diploma or degree in Information Technology, have 2-3 years of relevant experience, and demonstrate strong communication skills alongside the ability to work in a fast-paced environment. **

Job Summary

  • The role involves handling service requests and providing technical troubleshooting support to partners in the financial and insurance sectors.
  • Candidates will coordinate with product managers, marketing teams, and HQ to ensure successful rollout of new products and Value Added Services.
  • The position requires analyzing device logs, resolving issues, and serving as a subject matter expert to facilitate smooth service deployment.

Matching Summary

Match Score: 75

** SAMSUNG SDS ASIA PACIFIC PTE. LTD. is seeking a Campaign Operation Manager in Singapore to support technical troubleshooting and service requests, primarily within the financial and insurance sectors. The ideal candidate should possess a diploma or degree in Information Technology, have 2-3 years of relevant experience, and demonstrate strong communication skills alongside the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • Handle service requests for partners
  • Support technical troubleshooting
  • Analyze device logs and issues
  • Coordinate product rollouts with HQ
  • Create and test service campaigns

Nice-to-have

  • Work in fast-paced environment
  • Excellent multi-tasking ability
  • Motivated self-starter team player
  • Strong oral and written English
  • Subject matter expert mindset

Key Requirements

  • Diploma or Degree in Information Technology
  • 2 to 3 years of relevant experience
  • Understanding of mobile payment and services
  • Proficiency in Microsoft Office suite

Work Rights

Not specified

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