Customer Experience Manager (Victoria's Secret)

LUXURY VENTURES PTE. LTD.

Singapore
80% time on sales floor
Owns customer experience
Develops smart action plans
The role provides leadership to optimize sales results with specific ownership for the customer experience on the sales floor

Job Summary

  • The role provides leadership to optimize sales results with specific ownership for the customer experience on the sales floor.
  • Candidates must maximize sales potential by spending 80% of scheduled time on the sales floor and demonstrating excellent customer sales lead behaviors.
  • The position involves analyzing customer experience reports, creating SMART action plans, and ensuring compelling visual merchandising strategies are maintained.

Matching Summary

Match Score: 85

The role provides leadership to optimize sales results with specific ownership for the customer experience on the sales floor.

Skills & Requirements

Must-have

  • 80% time on sales floor
  • Owns customer experience
  • Develops SMART action plans
  • Visual merchandising execution
  • Loss prevention culture

Nice-to-have

  • Fosters customer-centric culture
  • Builds associate engagement
  • Exceeds productivity standards
  • Strategic brand planning

Key Requirements

  • Sales leadership experience
  • Category management ownership
  • Brand standards adherence

Work Rights

Not specified

Tailored Resume

Cover Letter