Senior Specialist, Technology Partnership

29

Tuas, Singapore
**
8+ years it infrastructure experience
5+ years production supply chain systems
Gxp manufacturing environment knowledge
** The job posting is for a Senior Specialist, Technology Partnership at 29 in Tuas, Singapore, focusing on leading IT end-user support and infrastructure management. The role requires strong technical expertise in IT infrastructure services, project management skills, and the ability to enhance customer satisfaction through effective service delivery. **

Job Summary

  • This leadership role serves as the site lead for Global End User Services, managing IT infrastructure and end-user support while ensuring Audit Ready compliance.
  • The incumbent is accountable for designing, delivering, and improving IT services aligned with quality standards in GxP manufacturing environments.
  • The position requires managing departmental budgets, overseeing staff activities, and resolving complex technical problems across hardware, software, and network products.

Matching Summary

Match Score: 75

** The job posting is for a Senior Specialist, Technology Partnership at 29 in Tuas, Singapore, focusing on leading IT end-user support and infrastructure management. The role requires strong technical expertise in IT infrastructure services, project management skills, and the ability to enhance customer satisfaction through effective service delivery. **

Skills & Requirements

Must-have

  • 8+ years IT infrastructure experience
  • 5+ years production supply chain systems
  • GxP manufacturing environment knowledge
  • Network hardware and protocol expertise
  • End user computing support (Windows/MacOS)
  • ITIL service management framework proficiency
  • Departmental budget management

Nice-to-have

  • Cloud computing experience
  • Change catalyst mindset
  • Matrix environment operation
  • Team coaching and counseling skills
  • Vendor relationship management
  • Project management principles
  • Continuous improvement focus

Key Requirements

  • University degree in Computer Science or Engineering
  • 8+ years supporting IT infrastructure services
  • 5+ years hands-on experience with production systems
  • Proficiency in ITIL or similar frameworks
  • Ability to work on-site at Tuas
  • Experience in GxP Manufacturing/Lab environments

Work Rights

Not specified

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