Ai Support Engineer

IQVIA Inc

**
Python proficiency for debugging
Sql for data investigation
Agentic ai production support
** IQVIA Inc is seeking an AI Support Engineer to join their AI & Technology Solutions team. The role involves providing technical support for multi-agent AI workflows, ensuring reliable operation in regulated environments, and collaborating with various teams to enhance AI product performance. **

Job Summary

  • The role serves as the primary point of contact for supporting multi-agent AI workflows in regulated clinical production environments.
  • Incumbents will perform deep-dive root cause analysis on agent orchestration failures, tool execution errors, and model degradation issues.
  • The position requires bridging the gap between end-users and engineering teams to ensure explainable AI outputs and safe usage patterns.

Matching Summary

Match Score: 75

** IQVIA Inc is seeking an AI Support Engineer to join their AI & Technology Solutions team. The role involves providing technical support for multi-agent AI workflows, ensuring reliable operation in regulated environments, and collaborating with various teams to enhance AI product performance. **

Skills & Requirements

Must-have

  • Python proficiency for debugging
  • SQL for data investigation
  • Agentic AI production support
  • Root cause analysis of agent failures
  • Experience with distributed systems

Nice-to-have

  • Familiarity with LangChain or LangGraph
  • Knowledge of Kafka or Hive
  • Understanding of ML fundamentals
  • Proactive continuous improvement mindset
  • Strong communication with non-technical users

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 4–7 years experience supporting complex production systems
  • Hands-on experience with AI/ML components and workflow orchestration

Work Rights

Not specified

Tailored Resume

Cover Letter