Part-time, 29 hours per week (predetermined schedule).
Respond to transactional banking needs
Process deposits and withdrawals
Assist with cash handling
CommBank is seeking a part-time Customer Banking Specialist for their Kippa Ring branch to provide excellent customer service and support banking transactions. The role involves engaging with customers to understand their financial needs and educating them on digital banking solutions
Job Summary
Deliver a seamless banking experience to over 10 million personal and small business customers.
As a Customer Banking Specialist, you will respond to customers’ transactional banking needs, conduct financial health checks, and educate customers on digital banking solutions.
Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist for their Kippa Ring branch to provide excellent customer service and support banking transactions. The role involves engaging with customers to understand their financial needs and educating them on digital banking solutions.
Skills & Requirements
Must-have
Respond to transactional banking needs
Process deposits and withdrawals
Assist with cash handling
Educate on digital banking solutions
Follow bank processes and procedures
Handle customer enquiries
Problem-solve effectively
Nice-to-have
Genuine passion for customer service
Interest in financial wellbeing
Excellent communication skills
Collaborative culture
Holistic solutions for customers
Key Requirements
Entry-level position in Banking
Ability to ask the right questions
Aboriginal &/or Torres Strait Islander people encouraged to apply