Strong written and verbal english communication skills
Experience in customer-facing roles
Availability for night shifts and weekends
Spiideo AB is seeking a First Line Support Agent in Nashik, India, to enhance customer experiences with their cloud-based sports video analysis solutions. The role involves addressing customer inquiries, troubleshooting, and collaborating with engineering teams, while maintaining a flexible work schedule, including night shifts
Job Summary
Spiideo is a leading provider of automated cloud-based solutions for video analysis and streaming of sports.
The role involves acting as the first point of contact for customers while investigating bugs and testing new features.
Candidates must be available to work night shifts and during key business coverage periods including June-August.
Matching Summary
Match Score: 85
Spiideo AB is seeking a First Line Support Agent in Nashik, India, to enhance customer experiences with their cloud-based sports video analysis solutions. The role involves addressing customer inquiries, troubleshooting, and collaborating with engineering teams, while maintaining a flexible work schedule, including night shifts.
Skills & Requirements
Must-have
Strong written and verbal English communication skills
Experience in customer-facing roles
Availability for night shifts and weekends
Ability to work independently in fast-paced environment