Customer Relationship Manager Architect, Senior Vice President

Citigroup

Jersey City, New Jersey, United States
Base: $176,720.00 - $265,080.00; bonus/equity: dis...
Hybrid
15+ years technology experience
Crm architecture and enterprise application delivery
Siebel or salesforce architecture expertise
The job posting is for a Senior Vice President, Customer Relationship Manager Architect at Citigroup in Jersey City, New Jersey, requiring extensive experience in CRM architecture and application delivery within the financial services sector. The role focuses on leading CRM architecture strategies, managing engineering teams, and ensuring compliance with industry standards

Job Summary

  • This Senior Vice President role leads the architecture, delivery, and evolution of large-scale CRM solutions supporting key Financial Services businesses including Investment Banking and Securities Services.
  • The position requires owning end-to-end CRM architecture, defining integration patterns with upstream/downstream systems, and establishing standards for security, privacy, and resiliency.
  • Candidates will manage a team of 10–15 developers, promote agile best practices, and serve as a trusted technology partner to senior business leaders.

Matching Summary

Match Score: 85

The job posting is for a Senior Vice President, Customer Relationship Manager Architect at Citigroup in Jersey City, New Jersey, requiring extensive experience in CRM architecture and application delivery within the financial services sector. The role focuses on leading CRM architecture strategies, managing engineering teams, and ensuring compliance with industry standards.

Salary

Base: $176,720.00 - $265,080.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 15+ years technology experience
  • CRM architecture and enterprise application delivery
  • Siebel or Salesforce architecture expertise
  • Leading high-performing engineering teams of 10-15 developers
  • System architecture design and data modeling
  • Financial Services front-office domain knowledge

Nice-to-have

  • CRM modernization and re-platforming approaches
  • Vendor and partner management experience
  • Budget delivery in matrixed environments
  • Event-driven integration patterns
  • Strong stakeholder communication skills

Key Requirements

  • Bachelor's degree required; Master's preferred
  • 15+ years of technology experience
  • Proven delivery leadership for large CRM implementations
  • Experience leading teams of 10-15 developers
  • Demonstrated SME in Applications Development

Work Rights

Not specified

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