Customer Service Executive

JIA LE TCM WELLNESS PTE. LTD.

Singapore
Sgd 2,000 - 2,500 / monthly
On-site
Professional customer support
Manage incoming calls and emails
Computer literate with ms office
JIA LE TCM WELLNESS PTE. LTD. is seeking a Customer Service Executive to provide professional support and ensure customer satisfaction at various outlets in Singapore. The ideal candidate should demonstrate strong communication skills, a passion for customer service, and experience in the beauty and spa industry is a plus

Job Summary

  • Provide professional customer support while maintaining a positive, empathetic, and professional attitude towards customers.
  • Manage all incoming calls and emails and perform administrative duties including point-of-sales processes.
  • Gather customer satisfaction levels and feedback for continuous improvement and provide feedback on operational efficiency.

Matching Summary

Match Score: 85

JIA LE TCM WELLNESS PTE. LTD. is seeking a Customer Service Executive to provide professional support and ensure customer satisfaction at various outlets in Singapore. The ideal candidate should demonstrate strong communication skills, a passion for customer service, and experience in the beauty and spa industry is a plus.

Salary

SGD 2,000 - 2,500 / Monthly

Skills & Requirements

Must-have

  • Professional customer support
  • Manage incoming calls and emails
  • Computer literate with MS Office
  • Point-of-sales administrative duties
  • Handle difficult customers calmly

Nice-to-have

  • Good and precise communication skills
  • Customer service oriented
  • Passionate about serving customers
  • Prior experience in beauty & spa line
  • Well-groomed professional appearance

Key Requirements

  • Prior experience in beauty & spa line advantageous
  • Must be computer literate
  • Professional appearance required

Work Rights

Not specified

Tailored Resume

Cover Letter