Associate Training Coordinator -i

NIIT

Gurgaon, Haryana, India
On-site
Ms-office skills
Voice, email and chat support experience
Good communication skills
The Associate Training Coordinator position at NIIT in Gurgaon, Haryana, seeks an individual to assist customers with training administration issues through various communication channels. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in MS-Office, with a focus on customer satisfaction

Job Summary

  • Assist customers with Training Administration issues/queries via Phone, E-mail & Chat.
  • Perform detailed case analysis, document cases in the system, and generate tickets.
  • Generate daily/weekly reports for the customer on Microsoft Excel and perform Training Management activities on LMS.

Matching Summary

Match Score: 85

The Associate Training Coordinator position at NIIT in Gurgaon, Haryana, seeks an individual to assist customers with training administration issues through various communication channels. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in MS-Office, with a focus on customer satisfaction.

Skills & Requirements

Must-have

  • MS-Office skills
  • Voice, Email and Chat support Experience
  • Good communication skills
  • 24X5 environment flexibility

Nice-to-have

  • Goal-oriented
  • Results-driven desire for success
  • Pro-active understanding of issues
  • Attention to details
  • Analytical skills

Key Requirements

  • Any Graduate
  • Fresher to 1 year experience

Work Rights

Not specified

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