You will be responsible for delivering high-quality support to our customers and helping them succeed with our Workforce Enablement Platform
Job Summary
You will be responsible for delivering high-quality support to our customers and helping them succeed with our Workforce Enablement Platform.
Our fantastic headquarters is on Holmbladsgade 133, Amager, Copenhagen - close to the beach, Kløvermarken, padel courts, great bars, and restaurants.
Healthy and delicious meals from Meyers, plus free coffee, tea, fruits, and snacks are provided along with social events and a focus on high well-being.
Matching Summary
You will be responsible for delivering high-quality support to our customers and helping them succeed with our Workforce Enablement Platform.
Skills & Requirements
Must-have
Customer support via chat email phone
Product solution advising
Fluent in Danish and English
Tech-savvy and quick learner
Ownership of customer cases
Nice-to-have
Experience with Intercom or Zendesk
Curious about AI in support
Collaborates easily across teams
Strong communication and listening skills
Experience with Help Center and AI chatbot
Key Requirements
Fluency in Danish and English
Experience with customer support tools
Relevant education in Communication Business or IT