Infrastructure Support Analyst (it Infrastructure Support Analyst)

Nebraska Department of Education

Lincoln, NE, US
Base: $30.597ph; increase: $30.979ph after june 29...
In-office
Troubleshoot hardware and software issues
Manage mobile desktop solutions
Maintain identity access management accounts
The Nebraska Department of Education is seeking an Infrastructure Support Analyst to maintain and improve technology systems for their staff in Lincoln, NE. The role focuses on providing technical support, managing hardware and software, and ensuring efficient system operations within a collaborative environment

Job Summary

  • This position supports the day-to-day technology needs of staff while helping ensure a stable, secure, and efficient environment.
  • The role includes managing Identity Access Management, facilitating daily backup operations, and analyzing system performance metrics.
  • Employees receive a comprehensive benefits package including 79% employer-paid health insurance and a 156% state-matched retirement plan.

Matching Summary

Match Score: 85

The Nebraska Department of Education is seeking an Infrastructure Support Analyst to maintain and improve technology systems for their staff in Lincoln, NE. The role focuses on providing technical support, managing hardware and software, and ensuring efficient system operations within a collaborative environment.

Salary

Base: $30.597/hour; Increase: $30.979/hour after June 29, 2026; Benefits: Approx $27,400 value including 79% health coverage and 156% retirement match

Skills & Requirements

Must-have

  • troubleshoot hardware and software issues
  • manage mobile desktop solutions
  • maintain identity access management accounts
  • facilitate daily backup operations
  • support Microsoft OS and Mac OS

Nice-to-have

  • customer focused and adaptable
  • creative problem solving skills
  • strong attention to detail
  • experience with SharePoint and Teams
  • vendor liaison capabilities

Key Requirements

  • Associate degree in computer science or related field
  • One year experience with Associate degree OR three years with High School diploma
  • Experience supporting Microsoft OS and some Mac OS experience
  • No visa sponsorship available for non-immigrant work visas

Work Rights

Not specified

Tailored Resume

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