Senior Manager: Martech Automation (business Banking)

Absa Group

Not specified.
Marketing automation platforms
Customer journey orchestration
Data-driven insights
Absa Group is seeking a Senior Manager for Martech Automation in Business Banking to lead the design and execution of automated, data-driven customer lifecycle strategies. The role involves leveraging marketing automation to enhance customer acquisition, engagement, and retention while aligning various teams to achieve measurable business outcomes

Job Summary

  • The Senior Manager: MarTech Automation is accountable for designing and executing automated, data-driven customer lifecycle strategies that strengthen acquisition, engagement, and retention across the customer lifecycle.
  • The role integrates data-driven insights, marketing automation, CRM capabilities, and content planning to deliver personalised, automated, and impactful messaging across channels.
  • The role supports the development of a scalable, compliant, and data-driven MarTech ecosystem that enables personalised client engagement, measurable marketing performance, and alignment with commercial growth objectives.

Matching Summary

Match Score: 85

Absa Group is seeking a Senior Manager for Martech Automation in Business Banking to lead the design and execution of automated, data-driven customer lifecycle strategies. The role involves leveraging marketing automation to enhance customer acquisition, engagement, and retention while aligning various teams to achieve measurable business outcomes.

Skills & Requirements

Must-have

  • Marketing automation platforms
  • Customer journey orchestration
  • Data-driven insights
  • Salesforce Marketing Cloud
  • Performance measurement and optimization

Nice-to-have

  • Digital marketing maturity
  • Brand integrity
  • Global best practices
  • Scalable MarTech ecosystem

Key Requirements

  • 5-12 years' experience in digital marketing
  • Hands-on experience deploying automated customer journeys
  • Bachelor’s Degree, Advanced Diploma or B Tech (NQF 7)

Work Rights

Not specified

Tailored Resume

Cover Letter