Credit Services Associate Ii

HD Supply Holdings

Santee, CA, United States
Base: $21.54-$26.01 hourly; bonus/equity: not spec...
Manage order workflow process
Handle orders under credit review
Communicate with customers for payment
Manage the assigned Order Workflow process, ensuring prompt handling of orders that are under credit review for past due reason

Job Summary

  • Manage the assigned Order Workflow process, ensuring prompt handling of orders that are under credit review for past due reason.
  • Communicate with customers to obtain payment needed with the goal of releasing the pending orders.
  • HDS provides the following benefits to all permanent full-time associates: Medical (with Prescription drug coverage), dental, and vision plans, 401(K) with company match, Paid Holiday, Vacation, Personal Time, and Wellness Day.

Matching Summary

Manage the assigned Order Workflow process, ensuring prompt handling of orders that are under credit review for past due reason.

Salary

Base: $21.54-$26.01 Hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(K) with match, PTO, Sick Time, Life Insurance, Disability, Critical Illness, Accident, Whole Life, Commuter Benefits, Tuition Reimbursement, EAP, Adoption/Surrogacy Assistance

Skills & Requirements

Must-have

  • Manage order workflow process
  • Handle orders under credit review
  • Communicate with customers for payment
  • Gather customer account information
  • Monitor customer orders for delivery
  • Launch collection calls to customers

Nice-to-have

  • Proactive communication for discrepancies
  • Escalate information gaps
  • Work with field and internal teams

Key Requirements

  • 2-5 years of experience
  • HS Diploma or GED strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter