Senior Manager Loyalty & Crm Anz

bp

Hybrid
Loyalty marketing
CRM
Customer engagement
As the Senior Manager Loyalty & CRM, you will be a key member of the local Marketing Leadership team, responsible for driving substantial business results through successful in-market loyalty programs

Job Summary

  • As the Senior Manager Loyalty & CRM, you will be a key member of the local Marketing Leadership team, responsible for driving substantial business results through successful in-market loyalty programs.
  • You will lead the adaptation of the loyalty strategy into impactful local loyalty and CRM programs that drive customer conversion, retention, and long-term value, and be responsible for their successful execution.
  • At bp, we support our people to learn and grow in a diverse and challenging environment and offer benefits to enable your work to fit with your life.

Matching Summary

As the Senior Manager Loyalty & CRM, you will be a key member of the local Marketing Leadership team, responsible for driving substantial business results through successful in-market loyalty programs.

Skills & Requirements

Must-have

  • loyalty marketing
  • CRM
  • customer engagement
  • partner management
  • contract negotiations
  • omni-channel CX plan

Nice-to-have

  • driving innovation
  • strategic decision-making
  • high-performance culture
  • customer advocacy
  • seamless customer experience

Key Requirements

  • 10-15+ years' experience
  • proven business insight
  • digital expertise
  • strong analytical skills
  • strong project management skills

Work Rights

Not specified

Tailored Resume

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