Store Parts Pro

NAPA

Latham, NY, United States
Base: $20.50ph; bonus/equity: not specified; benef...
On-site
Provide prompt and courteous service
Look up parts in catalogs or pos
Process orders with accuracy
NAPA is seeking a Store Parts Pro in Latham, NY, who will provide excellent customer service while assisting with parts inquiries and orders. The ideal candidate will possess strong communication skills, technical knowledge of automotive parts, and a customer-centric attitude

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs.
  • Outstanding health benefits and 401K, stable company Fortune 200 with a “family” feel, and opportunity for accessing multiple career paths.

Matching Summary

Match Score: 85

NAPA is seeking a Store Parts Pro in Latham, NY, who will provide excellent customer service while assisting with parts inquiries and orders. The ideal candidate will possess strong communication skills, technical knowledge of automotive parts, and a customer-centric attitude.

Salary

Base: $20.50/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(k) with match, Paid Time Off, Employee stock purchase plan, tuition reimbursement, professional development, wellness programs

Skills & Requirements

Must-have

  • Provide prompt and courteous service
  • Look up parts in catalogs or POS
  • Process orders with accuracy
  • Advise customers on product needs
  • Thorough product knowledge
  • Operate a vehicle with manual transmission

Nice-to-have

  • Work well with people
  • Competitive yet calm under pressure
  • Good relations with customers
  • Functionally literate for part numbers

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certified
  • Working knowledge of store's service area
  • Able to work retail hours at any store location

Work Rights

Not specified

Tailored Resume

Cover Letter