Customer Service Representative With German

Concentrix

Tbilisi, Georgia
Competitive salary; performance-based bonuses; med...
Hybrid
C1 fluency in german spoken and written
Experience in customer care roles
Ability to handle inbound and outbound calls
Concentrix is seeking a Customer Service Representative fluent in German to provide support across various communication channels in a hybrid work setting. The ideal candidate should have experience in customer service, possess strong communication skills, and demonstrate a service-oriented mindset

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, chats, and emails to resolve routine problems.
  • Candidates must maintain a high level of professionalism and empathy while adhering to client quality standards and service-level agreements.
  • The role offers comprehensive training, competitive salary with performance bonuses, medical insurance, and career development opportunities.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Service Representative fluent in German to provide support across various communication channels in a hybrid work setting. The ideal candidate should have experience in customer service, possess strong communication skills, and demonstrate a service-oriented mindset.

Salary

Competitive salary; Performance-based bonuses; Medical and life insurance included

Skills & Requirements

Must-have

  • C1 fluency in German spoken and written
  • Experience in customer care roles
  • Ability to handle inbound and outbound calls

Nice-to-have

  • English language proficiency
  • Strong problem-solving skills
  • Affinity for technology and new tools

Key Requirements

  • C1 fluency in German (mandatory)
  • Proven experience in customer care or service-related roles
  • Excellent communication and problem-solving skills

Work Rights

Not specified

Tailored Resume

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