Claim Investigation Executive

Manulife

Ho Chi Minh City, Vietnam
Hybrid
Investigate claims accurately
Develop investigation plans
Collect legal documents
Ensure all claim investigations follow corporate guidelines and provide accurate, truthful, and proactive support to help the team achieve organizational goals

Job Summary

  • Ensure all claim investigations follow corporate guidelines and provide accurate, truthful, and proactive support to help the team achieve organizational goals.
  • Handle and follow assigned Claims investigation and deliver with highest accuracy, collect legal documents related to the investigated records and create investigated report.
  • We’ll empower you to learn and grow the career you want, recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Ensure all claim investigations follow corporate guidelines and provide accurate, truthful, and proactive support to help the team achieve organizational goals.

Skills & Requirements

Must-have

  • Investigate claims accurately
  • Develop investigation plans
  • Collect legal documents
  • Maintain collaborator network
  • Handle minor claim assessment
  • English reading ability

Nice-to-have

  • Proactive support
  • Flexible environment
  • Well-being and inclusion
  • Teamwork and collaboration

Key Requirements

  • Bachelor’s degree
  • Experience in insurance, healthcare, legal, risk control, or customer service
  • Analytical thinking
  • Critical reasoning
  • Strong communication/negotiation skills
  • Proficient with Microsoft Office and claim management systems

Work Rights

Not specified

Tailored Resume

Cover Letter