National Service Provider Vendor Manager

Xerox Corporation

Budapest, Budapest, Hungary
**
5+ years vendor management experience
Service delivery operations management
Master service agreement (msa) compliance
** Xerox Corporation is seeking a National Service Provider Vendor Manager in Budapest, Hungary, responsible for managing the operational, contractual, and financial performance of service partners delivering break/fix services. The ideal candidate will have a strong background in service delivery and vendor management, with expertise in project management and stakeholder relations. **

Job Summary

  • The role is responsible for the end-to-end operational, contractual, financial, and performance management of National Service Provider partners delivering break/fix services across the U.S. and Canada.
  • The incumbent must ensure partners operate in full compliance with Master Service Agreements, Scope of Work definitions, and strict quality standards while driving continuous improvement.
  • This position requires managing complex financial processes including invoice validation, bonus/penalty calculations, and cost projections aligned with US operational time zones.

Matching Summary

Match Score: 75

** Xerox Corporation is seeking a National Service Provider Vendor Manager in Budapest, Hungary, responsible for managing the operational, contractual, and financial performance of service partners delivering break/fix services. The ideal candidate will have a strong background in service delivery and vendor management, with expertise in project management and stakeholder relations. **

Skills & Requirements

Must-have

  • 5+ years vendor management experience
  • Service delivery operations management
  • Master Service Agreement (MSA) compliance
  • KPI and SLA performance monitoring
  • Financial invoice validation and PO management
  • Advanced Excel and Power BI reporting skills

Nice-to-have

  • Experience with Dynamics or Siebel CRM systems
  • Strong negotiation and stakeholder influencing skills
  • Background in field service logistics
  • Project management certification or experience
  • Resilience under pressure in complex environments

Key Requirements

  • BA/BS degree in Business or Engineering
  • Minimum 5 years in Service Delivery or Vendor Management
  • Fluent English language proficiency

Work Rights

Not specified

Tailored Resume

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