Customer Care Supervisor Technical

Hastings Deering (Australia) Ltd

Acacia Ridge, Australia
Competitive salary; competitive remuneration pycka...
Minimum five years experience in similar role
Knowledge of caterpillar parts operations
Experience within a leadership capacity
This role provides strong leadership, guidance, and coaching to the Technical Parts team while driving operational excellence

Job Summary

  • This role provides strong leadership, guidance, and coaching to the Technical Parts team while driving operational excellence.
  • The position is responsible for delivering logistical support, technical expertise, and strategic direction to ensure outstanding customer service.
  • Hastings Deering offers competitive salary, benefits, discounts on private health and vehicles, and ongoing training opportunities.

Matching Summary

This role provides strong leadership, guidance, and coaching to the Technical Parts team while driving operational excellence.

Salary

Competitive salary; Competitive remuneration package; Annual salary reviews

Skills & Requirements

Must-have

  • Minimum five years experience in similar role
  • Knowledge of Caterpillar parts operations
  • Experience within a leadership capacity
  • Intermediate computer aptitude required
  • Advanced written and verbal communication skills

Nice-to-have

  • Proactive approach to continuous improvement
  • Ability to demonstrate initiative
  • Strong team culture of innovation
  • Collaborative high performance environment

Key Requirements

  • Five years' experience in Heavy Machinery or Industrial industry
  • Knowledge of Caterpillar parts operations and product range
  • Previous experience in a leadership capacity

Work Rights

Not specified

Tailored Resume

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