Guest Recognition Specialist

Four Seasons Hotels & Resorts

Los Angeles, United States
Hourly rate: not specified; bonus/equity: not spec...
Guest profile management
Pre-arrival planning
Data privacy
The Guest Recognition Specialist role is responsible for guest profile management on property, pre-arrivals and non-guest profiles while upholding data privacy to the highest standards

Job Summary

  • The Guest Recognition Specialist role is responsible for guest profile management on property, pre-arrivals and non-guest profiles while upholding data privacy to the highest standards.
  • Job duties include reviewing arrivals for accuracy, creating action essential traces, auditing submissions, and supporting pre-arrival planning.
  • We offer a comprehensive benefits package including medical/dental/vision, 401K, and employee discounts for stays at Four Seasons worldwide.

Matching Summary

The Guest Recognition Specialist role is responsible for guest profile management on property, pre-arrivals and non-guest profiles while upholding data privacy to the highest standards.

Salary

Hourly Rate: Not specified; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Guest profile management
  • Pre-arrival planning
  • Data privacy
  • Action essential traces
  • Golden Profile accuracy
  • Luxury hotel experience

Nice-to-have

  • Creative problem solving
  • Team player
  • Independent work
  • Service oriented
  • Relationship building

Key Requirements

  • Previous Reservations experience
  • Fully trained on Golden
  • Minimum two years luxury hotel experience
  • Excellent English proficiency
  • Flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter