Gn - Song - Service - Microsoft Crm - Senior Manager

Accenture Australia

Bengaluru, India
**
Microsoft dynamics 365 customer relationship management
Customer service marketing sales modules
Power platform expertise
** Accenture Australia is seeking a Senior Manager for its Microsoft CRM division in Bengaluru, India. The role focuses on providing strategic advisory services, managing business transformations, and leveraging Microsoft Dynamics 365 to enhance client business performance. **

Job Summary

  • This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.
  • The successful candidate will serve as a CRM solution consultant performing hands-on delivery of customer interaction solutions across Microsoft Dynamics 365 modules.
  • Candidates must have 14 to 16 years of relevant experience in the required domain with strong analytical and problem-solving skills.

Matching Summary

Match Score: 75

** Accenture Australia is seeking a Senior Manager for its Microsoft CRM division in Bengaluru, India. The role focuses on providing strategic advisory services, managing business transformations, and leveraging Microsoft Dynamics 365 to enhance client business performance. **

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 Customer Relationship Management
  • Customer Service Marketing Sales modules
  • Power Platform expertise
  • Business process optimization
  • Stakeholder management skills

Nice-to-have

  • Design thinking application
  • Technical implementation experience
  • MS Dynamics CRM certification
  • Agile Waterfall methodologies
  • Pre-sales RFP response experience

Key Requirements

  • 14 to 16 years of experience
  • B.Com educational qualification
  • MS Dynamics 365 certification preferred

Work Rights

Not specified

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