Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Job Summary
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.
TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
The company provides training and onboarding sessions, regular development conversations, and mentoring programs to support employee growth and career advancement.
Matching Summary
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.
Skills & Requirements
Must-have
Customer service skills
Financial transaction processing
Knowledge of banking products
Escalation of high-risk transactions
Adherence to operating policies
Team collaboration
Process improvement participation
Nice-to-have
Mentorship and training programs
Cross training within team
Positive work environment contributor
Brand champion for business area
Communication skills with composure
Key Requirements
High School diploma or equivalent
1+ years of relevant experience
Post-Secondary or Undergraduate degree preferred
Working knowledge from formal training or experience
Reports to Manager Customer Experience or Branch Manager