Customer Banking Specialist Relief - Dandenong Plaza
CommBank
Dandenong Plaza, Victoria, Australia
Delivering exceptional customer service
Articulate financial terms clearly
Ask the right questions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Cranbourne Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
delivering exceptional customer service
articulate financial terms clearly
ask the right questions
champion processes and procedures
work in a busy retail environment
Nice-to-have
ideal in financial services
holistic solutions for customers
building a career with CommBank
improving financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment