Senior Swat Support Engineer (10am To 7pm Schedule)
CONNECTA e.V.
Costa Rica, Costa Rica
Fully remote
Troubleshoot integration performance issues
Troubleshoot network connectivity issues
Use soapui and postman
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us
Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
As a SWAT Support Analyst, you will provide support to workmates, customers and consultants on systems within Workday and external applications integrating with Workday.
Our culture is rooted in integrity, empathy, and shared enthusiasm.
Matching Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Skills & Requirements
Must-have
troubleshoot integration performance issues
troubleshoot network connectivity issues
use SoapUI and Postman
use Splunk and Kibana
work 10 am to 7 pm schedule
participate in 24x7 global coverage
Nice-to-have
curious minds and courageous collaborators
sun-drenched optimism and drive
empathy and shared enthusiasm
previous Workday Support experience
Key Requirements
2+ years experience with HCM, Payroll, or Financials ERP
4+ years customer support specialist enterprise software