Developer Genesys Cloud

Santander UK

Lisboa, Portugal
Genesys cloud (cx) platform
Genesys cloud architect (voice/digital)
Rest apis, json integration
Santander is evolving into a technology-driven organization focused on customer-centric transformation, valuing critical thinking, innovation, and courage

Job Summary

  • Santander is evolving into a technology-driven organization focused on customer-centric transformation, valuing critical thinking, innovation, and courage.
  • The Developer Genesys Cloud will be responsible for designing, developing, and optimizing voice flows, integrations with external systems, and process automation on the Genesys Cloud platform.
  • The company offers a fair and competitive remuneration package, benefits designed to support life goals and well-being, and opportunities for global career development.

Matching Summary

Santander is evolving into a technology-driven organization focused on customer-centric transformation, valuing critical thinking, innovation, and courage.

Skills & Requirements

Must-have

  • Genesys Cloud (CX) platform
  • Genesys Cloud Architect (Voice/Digital)
  • REST APIs, JSON integration
  • JavaScript/Python for automation
  • Contact center routing logic

Nice-to-have

  • Critical thinking and innovation
  • Customer-centric transformation
  • Holistic well-being promotion
  • Global opportunities and career paths

Key Requirements

  • 3+ years professional experience
  • Solid Genesys Cloud (PureCloud) practice
  • Degree in Computer Engineering or similar

Work Rights

Not specified

Tailored Resume

Cover Letter